Tag Archives: skills

reception sign

National Receptionists’ Day

It’s National Receptionists’ Day today. Originally started in the US in 1991, it is now recognised in Canada, the UK, Australia and New Zealand.

Receptionists are seen as the welcoming voice and face of an organisation, greeting all visitors, answering calls and generally ensuring everyone’s day runs smoothly. It’s a job I’ve held myself so I know there are many skills needed to thrive (or even just survive!) behind the reception desk and to mark this years’ National Receptionists’ Day we thought we’d have a look at just some of these skills, demonstrated by some well-known and well-loved fictional receptionists: Continue reading

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Industry Interview: Scotland Food and Drink Skills Academy

sfdsa_logoAs 2015 celebrates Scotland’s Year of Food and Drink, a recent Scottish Government report shows industry sector growth of 20% in four years. Currently employing 360,000 people, Scotland’s Food and Drink industry is estimated to be worth over £16bn by 2017 and will clearly play a significant role in Scotland’s future economic success.

To ensure the industry achieves its ambitious target, Food and Drink employers must look at how to attract, retain and develop talent into what is becoming an increasingly competitive sector.

Providing services and support designed to influence Government policy, develop new training initiatives and promote best practice, the Scotland Food and Drink Skills Academy (SFDSA) is one organisation focussed on skills development across the industry.

To find out more about the services they offer, where they fit into the supply chain and how Food and Drink organisations can benefit from their work, we spoke with Angie Foreman, Operations and Partnership Manager at SFDSA: Continue reading